Can trainers reply from their own phones?

Each trainer can be invited to the Awaaz inbox and reply from the web or mobile browser on the gym's number.

Can we send renewal reminders automatically?

Yes, as a campaign to the members due for renewal, with follow-ups only to those who don't reply.

Use cases · Beauty and wellness

WhatsApp for gyms, yoga and fitness studios

Convert trial enquiries into memberships and remind members before they lapse

How gyms, yoga studios and fitness centres use Awaaz to answer membership price enquiries on WhatsApp, book trial sessions, send renewal reminders and share class schedules.

The problem

New Year and summer bring a rush of enquiries about membership prices and trial sessions. Members stop coming before their plan ends, and renewal reminders depend on someone remembering to call.

How Awaaz helps

The AI agent answers membership plans, personal training rates and batch timings, and offers a trial session.
Trial requests are assigned to a trainer or the front desk with the person's goal and preferred time.
A campaign reminds members before their renewal date, with a second message only if they haven't replied.
Class schedule changes and holiday timings go out as broadcasts.

What it looks like

Customer: What's the 3 month membership price?

AI agent: The 3-month membership is ₹6,000 with full gym access and group classes. You can try a free session first. What's your fitness goal?

Customer: Weight loss, mornings

AI agent: Our 7 am functional training batch is great for that. I'll ask our trainer to confirm a free trial session for you.

Set it up

Connect your WhatsApp number and add your membership plans.
Turn on the AI agent with trial requests handed to the front desk.
Import members with their plan and tags.
Create a renewal campaign and a schedule broadcast.

What changes

Enquiries are answered during the morning and evening rush.
Members are reminded before they lapse, not after.
Schedule changes reach everyone at once.

Features used

AI agent · Trial hand-off · Renewal campaigns · Broadcasts · Shared inbox

Questions

Can trainers reply from their own phones?: Each trainer can be invited to the Awaaz inbox and reply from the web or mobile browser on the gym's number.
Can we send renewal reminders automatically?: Yes, as a campaign to the members due for renewal, with follow-ups only to those who don't reply.

Start free trial Try it on your own WhatsApp number, free for 14 days.